Virtual Assistant Services
Executive Assistance
Executive or Personal Assistant (sometimes called Administrative Assistant) has a myriad of administrative duties. These duties include but are not limited to correspondence, handling travel arrangements, coordinating all details of the convention you are involved with, arranging the catering for a typical lunch meeting, writing original documents for review, assisting in daily tasks, screening incoming calls/keeping call list, help you implement the calls on your call list, monitoring and delegating your emails by matter of priority, reviewing documentation, managing mail, any and all researching, scheduling reservations, booking/confirming meetings and more.
We apply excellent organizational skills, tact and diplomacy, effective communication skills, maintain confidentiality in sensitive matters, and display excellent judgment. We have the ability to anticipate your needs and take care of you before we are asked to do so.
Phone Communications
Miracle Assistant has a highly sophisticated phone system that allows us to be the hub of your communications. Our friendly and experienced team consistently provides your clients and associates with that personal attention that has become a rarity in this age of automated answering services. If needed, you will be provided with a dedicated phone line (which is never busy), voicemail, transfer/disconnect capabilities and more. Unlike three-way calling, transfer/disconnect allows us to receive a call and quickly transfer it to you without having to stay on the line. Our phones may also serve as a conference calling bridge to handle all of your telecommunication needs. Our renowned phone system allows us to successfully optimize the efficiency of your phone communications “virtually” outside your door.
Schedule Management
Miracle Assistant utilizes various technology solutions to maintain and update your schedule quickly, easily and – most importantly – securely. Through the use of hosted exchange solutions and secure intranets, we have the ability to immediately update or modify your schedule and contact databases at your request. These updates can be synchronized to your PDA for immediate notification where ever you may be, as well as, viewed via internet wherever you are in the world.
Travel Arrangements
Miracle Assistant will coordinate and manage all of your travel arrangements. Our vast experience in this arena allows us to ensure you receive the most economical choices available – even if changes are needed last minute. We spend the time researching the best airfares, hotel accommodations, ground transportation and more. Though we do not guarantee fares, we’ll find the best possible pricing for you. Prior to departure, we will provide you with a detailed yet easy to read itinerary. We also manage your frequent flier accounts, utilize upgrades when available and keep track of your credit vouchers – ensuring their use prior to expiration.
Accounting/ Bookkeeping
Miracle Assistant will handle your Accounts Receivables with the utmost accuracy and efficiency. We will prepare your invoices and collect on any past due receivables. By allowing us to focus on maintaining your income stream you can focus on your business. We can also handle your Accounts Payables by managing and paying your bills. Rather than having a cluttered desk with past due bills, you can have your bills forwarded to the Miracle Assistant main office where we will keep your files organized and secure.
Virtual Concierge
As your virtual concierge, Miracle Assistant can help fulfill any special needs you may have. We can help you get from here to there by providing you with driving directions as well as coordinate your next move or relocation. We can book dinner reservations, acquire tickets to a concert/sporting event or find that “impossible to get” item. We can handle your party and custom events planning including creating and addressing event invitations. We can also provide advice on/purchase corporate gifts or shop for your loved ones online. We will also provide reminders of upcoming Client and Family special dates or events. We can do it all!
Retail Management
Miracle Assistant’s team has a total 15 years of retail experience. We pride ourselves in providing exceptional customer service by being empathetic to your needs and wants. We truly believe in the old adage “The customer is always right!” We have a strong sense of urgency when dealing with inventory control & the buying and planning process. We are diligent with tracking orders both domestically and internationally to ensure your product arrives to your customers on time. With every business there are always problems, however, we keep the communication going between you and your customer so they are never left in the dark. We also handle your purchase orders, invoicing and collections to ensure your Accounts Receivable stays on track whether it be through wire transfer, credit card or check.
Other Services
Along with our basic services, we also offer a myriad of other more advanced virtual services including but not limited to: IT Support, Search Engine Optimization, Graphic Design, Website Design and many more. We are a virtual community of experts making us your one-stop shop. We find you the best and most effective solutions to fit your needs. Imagine working for a large corporation and having access to every department at the touch of your fingertips. We’ve been there, done that, and we’ve taken all best practices and incorporated them into our business model. It’s effective, it works and you will be surprised at the fluidity.